POSTAGE

Postage is a flat rate of $5 (parcel post) for all purchases within Australia. If you live in Port or South Hedland WA we offer a free delivery service. If something is ordered outside of the product offer, for example a custom order, freight charges will apply.

For any international orders please contact us via email, on contact@bonty.com.au.

SHIPPING

We send orders within three (3) days of purchase.

SOLD OUT OR COMING SOON

As Bonty carries such small quantities of any products, they may sell out quicker than we can restock them. We do our best to keep all the information on the site as up to date as possible. The website operates in real time so as soon as payment is received the item is removed from our inventory. If an item sells out we endevour to inform customers of the lead time to have them back in stock.

RETURNS AND EXCHANGES

As we have very limited numbers of items we are only able to offer an exchange if the piece is not appropriate. We do not offer returns unless the product is faulty.

If you need to exchange or receive a refund on an item, please contact Bonty within seven (7) days of receiving the product via email on contact@bonty.com.au. In the email, please inform us of your intent and we will let you know the return address to send the item back to us and we will coordinate an exchange or refund for you. We respond to all emails within 24 hours, if not sooner.

If the item is returned in a state that it was not sent out in, there will be no exchange. 

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